Booking Terms

What's included:

  • Accommodation
  • Meals as specified
  • VAT and Namibia Government Tourism Levy

What you need to know:

  • All reservations must be confirmed in writing
  • A 50% deposit is required to confirm any booking
  • The balance is to be settled 30 days prior to the travel date
  • Detailed terms & conditions will be forwarded on request

A percentage of the quoted room rate will be charged for rooms that are cancelled within 4 weeks of the date of the reservation, as follows:

  • Within 4 weeks: 25%
  • Within 3 weeks: 75%
  • Within 2 weeks: 50%
  • Within 1 week: 100%

A 10% handling fee, based on the deposit amount paid, will be deducted from any bookings cancelled prior to four weeks before the date of travel

Children’s policy:

Much of the charm of Erongo lies in its tranquil wilderness setting and may therefore not always be appreciated by all children. It is a condition therefore that adults accompanying children take full responsibility for the conduct and safety of their children.

  • Children 12 years and under, sharing with 2 full paying adults, pay 50% of the quoted adult tariff.
  • Children 6 years and under, sharing with 2 full paying adults, stay free.

Check In / Out Times:

  • Check-in at 14h00 and check-out at 11h00.
  • These times can be flexible with prior arrangement.